Identify their level of technical knowledge Identify how they will use the guide Audience Definitions In the planning process, develop an audience definition that identifies: The user The system The tasks Software is used to do specific things. Users want to know what the software can do for them, for example, how to print a page in landscape. They are generally not interested in the nitty-gritty technical details; they want to click a button and get a result.
Category A named group of things that have something in common.
Categories are used to group similar things together. For example, Cost Types are used to group similar types of Cost. CEC Central electronics complex. Certification Issuing a certificate to confirm Compliance to a Standard. Certification includes a formal Audit by an independent and Accredited body.
The term Certification is also used to mean awarding a certificate to verify that a person has achieved a qualification. Central processor complex CPC The unit within a cluster that provides the management function for the storage server.
It consists of cluster processors, cluster memory, and related logic. Change The addition, modification or removal of anything that could have an effect on IT Services. This board is usually made up of representatives from all areas within the IT Service Provider, representatives from the Business and Third Parties such as Suppliers.
The primary objective of Change Management is to enable beneficial Changes to be made, with minimum disruption to IT Services. Change Request See Request for Change.
Change Schedule A Document that lists all approved Changes and their planned implementation dates. A Change Schedule is sometimes called a Forward Schedule of Change, even though it also contains information about Changes that have already been implemented.
Channel 1 A path along which signals can be sent; for example, data channel and output channel. Channel Interface The circuitry in a storage control that attaches storage paths to a host channel.
Charging Requiring payment for IT Services. Chronological Analysis A technique used to help identify possible causes of Problems. All available data about the Problem is collected and sorted by date and time to provide a detailed timeline.
This can make it possible to identify which Events may have been triggered by others. For example, Client Manager may be used as a synonym for Account Manager. The term client is also used to mean:BUSINESS ENGLISH. Lists of vocabulary, useful phrases and terms used in all areas of business, guidelines for letter-writing and presentations, business .
Idrees Patel is a Bachelor of Management Studies graduate, and is located in India. His goal for Writers’ Treasure to make it a resource which provides in-depth and effective writing advice for writers. style in technical writing.
use of units with numbers. All numerical values that have dimensions must have their units specified. In general, the units must follow the numerical value every time. However, in a table of numbers, the units may be specified at the top of . Business Continuity and Disaster Recovery Glossary of Terms for IT, z/Series mainframe storage envronments and recovery methodologies.
AS A [person/role] I NEED TO [do something] SO THAT [provides business value]. For your example a user story might look like this: AS A user of the XYZ application I NEED TO get reports of ABC faster SO THAT we can increase our conversion rates.
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